Our flight from Atlanta to Athens was a smooth one arriving with plenty of time to make our connecting flight to Kefalonia. We boarded our flight and waited…finally the pilot said that due to high winds, it wasn’t safe to fly…we would wait awhile for better conditions before taking off. After 45 minutes, our flight was canceled and we were bussed back to the gate for further instructions.
That’s when chaos ensued…people were understandably upset. One lady left her backpack on the plane, another demanded that the staff speak in English. In spite of the confusion, Aegean Airlines staff members were organized and excellent. They walked our plane-full-of-passengers through the airport to pick up our luggage, led us to a bus that took us to a lovely hotel (Davani Caravel) in Athens. We had a nice buffet dinner, breakfast in the hotel, and back on the bus to return to the airport the next day. The cost…all covered by the airline. A very nice outcome to what could have been a complicated situation.
Our flight has been rescheduled for today and we should be able to depart soon.
